All

A Decade of Shading Expertise  Linhai Fenghui Home Furnishing Co., Ltd. has been producing outdoor products since 2015, and the Foris Hortus brand was established in 2016. Over the years we have refined our aluminium fabrication, anti-rust treatment and canopy construction to meet the demands of commercial hospitality clients, not just residential backyards. Our key milestones are listed below. YearMilestone (from brand story page) 2016 Foris Hortus officially established; design and manufacturing of outdoor products 2018 Started international layout, entered multiple overseas markets 2020 Introduced new supply chain management system 2024 Launched customized services  Long-term manufacturing experience translates into fewer surprises on quality, packaging and on-time delivery for your projects.

Located in the Yangtze River Delta Belt Our production base is in Linhai, Zhejiang Province (postal code 317000), China's main producing region for outdoor furniture and shade umbrellas - so frame welding, powder coating and upholstery are all available locally. Containers leave from Ningbo, a short run from the workshop, with Shanghai also available. We welcome buyers, inspectors and design partners to visit by appointment; the full street address is issued on request for shipping documents, couriers or factory audits. Item Detail CityLinhai, Zhejiang, China (317000)Nearest portNingbo (short run from workshop)Also availableShanghai port Airport Hangzhou (HGH) / Shanghai (PVG) Contact Tel / WhatsApp / WeChat +86 13282468266; janetwoo@forishortus.com Visit By appointment, full address on request ] Send us your travel plan and we will arrange a factory tour, sample review and a meeting with our engineering team.

What wind rating do your umbrellas have? Wind performance depends on three things working together: the frame, the base, and how the umbrella is secured. Our commercial frames use powder-coated aluminum engineered for everyday outdoor stability, but no umbrella should be left open in a storm. Umbrella type General stability guidance Base recommendation Center-pole Stable by design, lower profile Weighted or bolt-down base Cantilever Higher leverage at the arm Heavier water or sand base, or in-ground Large commercial Covers wide areas, more sail area Bolt-down or in-ground with engineer sign-off How should I use it in wind? As a general rule, close and secure the canopy when sustained winds pick up or a storm is forecast. Wind gusts can exceed a frame's design load even on calm-looking days. Can you rate it for my site? Yes. Tell us your location, typical weather and mounting surface, and we will recommend a model, base and any fixings that match the expected wind exposure. If you have tested wind-speed data, share it and we will state the exact rating.

What is your return policy? Because our products are made to order and shipped internationally, returns are handled case by case. The guidance below applies to standard orders; your contract terms always take priority. Situation What we do Condition Defective or wrong itemReplace or refundReport within 7 days of arrival with photos and order reference Damaged in transit Assist with claim We help with carrier documentation and proof Ordered by mistake Usually not accepted Standard stock may be discussed case by case Customized item Generally not returnable Unless proven defective, made-to-spec orders are final How to start a return Contact us with your order reference and clear photos of the issue within the reporting window. Do not ship anything back before we confirm the case, as unauthorized returns are not accepted. Do you accept returns on customized items? Customized umbrellas, branded canopies and made-to-order items are produced to your specification and are generally not returnable, unless they arrive defective or materially differ from the approved sample.

What are your payment terms? We work on standard export payment terms, and we confirm the exact structure in the proforma invoice before production starts. Payment stageMethodTiming / Notes Deposit T/T 30% at order confirmation. Production begins once the deposit is received. Balance T/T 70% against a copy of the Bill of Lading, or before shipment if you prefer. Letter of credit L/C at sight Accepted for larger orders. Bank-related costs are advised up front. Samples T/T, Western Union, PayPal Cost is deductible from your first bulk order. Deposit secures your production slot Because the deposit secures your production slot, we confirm the schedule the day the deposit lands. This is also covered in the production and delivery question. Need a different payment structure? If your procurement requires a different structure, such as a longer balance term or a staged payment plan, tell us at enquiry stage and we will quote accordingly.

Yes - logo printing on canopy panels and valances is available from a single colour, with custom canopy colours from 50 pcs per size. Many hotel and restaurant clients print the venue name on the valance band, which stays visible when the umbrella is closed. Canopy panel printing suits larger logos visible across the terrace, while valance printing keeps branding subtle and visible from every side. Send your logo in AI or PDF vector format and we will return a mock-up for approval before production. Custom frame finishes in your brand colour can be quoted together.

Two stages: production, then shippingProduction- Stock models: 30 days- Custom fabric, colour or branding: add around 10 days- Pre-production sample, if you want one: the clock starts after you approve the specShipping (port to port)- US West Coast: 18 to 25 days- US East Coast: 30 to 35 days- Northern Europe: 30 to 35 days- Middle East (Jebel Ali): 18 to 22 days- Australia: 15 to 20 daysOn top of that, add customs clearance and inland delivery to your address — those depend on your forwarder and destination, so we don't quote them as our transit time.What changes the schedule- Peak season (March to July) — container space out of Ningbo gets tight, book 4 weeks ahead- Custom branding and Pantone colour matching- Chinese public holidays — Chinese New Year shuts production for around two weeksHow we keep you informedWe confirm your production slot when the deposit lands, and send photos of the finished goods before shipment. If anything moves, we tell you the day we know, not the day it was due.Tell us the model, the quantity and your deadline, and we'll confirm the full schedule in writing before you order.

Yes — we supply spare partsWhat's availableReplacement canopies (made to your original size, fabric and colour), ribs, hubs, cranks, finials, base plates and fixing kits.How long parts stay available5 years after purchase for the standard ranges. We hold stock of the common parts, so most orders ship within 7 days.How to orderTell us the model, the part you need and the quantity. A photo of the damaged part helps us confirm the exact version. We quote the same day.Matching an existing installationSend us the model code or a photo and we can match the fabric and colour, so a replacement canopy won't look different from the rest of the site. This matters most for hotels and restaurant chains that replace umbrellas in phases — a mismatch in year three is very visible.Which model do you have? Send us a photo and we'll identify the parts you need.

Routine care (once a month in season)Brush off dust and debris with a soft brush, then hose the canopy down with clean water.Cleaning the fabricWash with lukewarm water and a mild soap, using a soft brush or sponge. Rinse thoroughly. Let it dry fully before closing — closing a wet canopy is the single most common cause of mildew.Never use- Pressure washers — they strip the water-repellent coating- Solvents, bleach or strong detergents — they break down the fibre finish- Machine washing or dry cleaningRemoving mildewMix mild soap with water and a little white vinegar, brush gently, rinse and dry in the sun. Treat it as soon as you see it — mildew left over winter becomes very hard to remove.The frameWipe aluminium or powder-coated parts with a damp cloth. Once a season, check and tighten the bolts and lubricate the crank mechanism lightly.Off-seasonStore the umbrella closed and dry, ideally under a protective cover.Full care guide with photos: https://www.forishortus.comWhich fabric is your umbrella made from? Tell us and we'll send the exact care instructions for it.

How do we install the umbrellas? What is in the box - Every umbrella ships with the canopy, the pole, the ribs, the base fixing kit and a printed assembly guide. A QR code on the guide links to a step-by-step video.How long it takes - Centre-pole models take around 20 minutes with two people. Cantilever models take around 30 minutes, because the offset arm and the ballast need setting first. Only basic tools are needed - a spanner and a hex key, both included in the kit.Before you start - Check the ground is level and the base is rated for the canopy size. Leave clearance around the umbrella so it can open and rotate freely. Use two people, always - never raise a cantilever arm on your own. SurfaceRecommended fixingNotesConcrete / solid pavingBolt-down base plate with expansion anchorsMost stable; standard for restaurant and hotel terraces Timber decking Through-fix plate bolted into the joists, or weighted plate if drilling not allowed Never put a light base on decking - wind will tip it Grass / open ground Through-fix plate bolted into the joists, or weighted plate if drilling not allowed Balcony / rooftop Weighted plates only, sized to the umbrella and the wind load We calculate the required weight for your site Windy / coastal sites Heavier ballast plus reinforced ribs; close when unattended On exposed sites, close the umbrella whenever the venue is empty - A: For larger projects - We supply the assembly guide in your own language, and for project orders we can run a video walkthrough with your installation team before the shipment arrives. Tell us the model and we will send the assembly guide and video before you order, so you can plan the install day. - B: Choose the base to match your surface - The fixing method depends on your ground and how exposed the site is. See our Base and Surface FAQ for the full breakdown, then tell us the surface, the model and the wind exposure and we will specify the exact base and anchor kit.

It depends on the ground and how exposed the site isConcrete or solid pavingA bolt-down base plate fixed with expansion anchors. The most stable option, and what most restaurant and hotel terraces use.Timber deckingA through-fix plate bolted into the joists below, or a heavy weighted plate if drilling isn't allowed. Never put a light base on decking — wind will tip it.Grass or open groundA cross base or a ground socket, loaded with pavers or a dedicated ballast block.Balcony or rooftopWeighted plates only, sized to the umbrella and the wind load at that height. We'll calculate the required weight for your site.Windy or coastal sitesHeavier ballast plus reinforced ribs. On exposed sites we also recommend closing the umbrella whenever the venue is unattended.A simple rule of thumbThe bigger the canopy, the heavier the base — a 3 m umbrella typically needs around 40–50 kg, a 4 m cantilever 100 kg or more. We'll confirm the exact figure for your model from our spec sheet.Tell us three things and we'll specify the exact base: the ground surface, the model you're considering, and how exposed the site is to wind.

Yes — we provide samplesWhat you can order- Fabric swatch cards — the full colour range in each fabric type, so you can see and feel the material before choosing.- Pre-production sample unit — a finished umbrella built to your spec, including fabric, colour, frame finish and logo.How it works1. Tell us the model and the fabric you're considering.2. We quote the sample cost and the lead time3. We ship it to you — express for swatch cards, sea or air for a full unit, whichever suits you.4. Once you approve it, we move to the bulk order.

How to start an order1. Send us your requirementsTell us the model or item you have in mind (a reference photo works too), the quantity, and the destination port or city.2. We come back with a quotationUsually within one business day. The quotation covers unit price, fabric options, production time and freight to your port.3. Confirm fabric, size and brandingWe send fabric swatches and spec drawings for your approval before anything goes into production.4. Sample or go straight to productionYou can order a pre-production sample, or move directly to the bulk order if the spec is already agreed.5. Production, inspection and shippingProduction takes 30 days for stock models, plus around 10 days for custom fabric, colour or branding. We arrange inspection, documentation and shipment on FOB Ningbo terms — CIF, CFR and DDP are also available.Not sure where to start?Tell us the space you're furnishing — hotel terrace, pool deck, rooftop bar or restaurant patio — along with the city and roughly how many seats. We'll recommend a model and fabric before you commit to anything.Get in touch: https://www.forishortus.com/contact-us.htm

After each contract is signed we assign a unique order number, and that number can be used to track the progress of the order on our website. You do not have to ask for a status update to know where the goods are.The tracking runs through seven published stages:Order ConfirmationProduction SchedulingMaterial ProcurementProduction Process TrackingQuality Control and InspectionPackaging and ShippingDelivery and FeedbackTwo points worth knowing. Production scheduling follows order confirmation, so you get a clear view of the start date and the expected finish date early rather than near the end. And Quality Control and Inspection is one of the tracked stages rather than a separate conversation, which is where third party inspection sits if you want to appoint one before the container is loaded.If you would like a written update at each stage rather than checking the website, tell us at order stage and we will send one.