Do you supply spare parts and after-sales support?

Do you supply spare parts and after-sales support?

Do you supply spare parts and after-sales support?

Yes. Canopies, bases, cranks, and hardware are available as separate spare parts, and our support team handles both quoting and after-sales in one thread.

Spare parts

  • Replacement canopies, bases, and mechanisms are stocked by model.
  • Common fittings and hardware ship quickly from inventory.
  • Order the exact model code so the part matches.

After-sales

  • Share order number and photos; we confirm the cause within two working days.
  • Warranty and paid parts are handled through the same contact.
  • Seasonal maintenance tips are available on request.
Keep your order number and a photo of the part you need when requesting spares.