What warranty do your umbrellas and outdoor furniture have?

What warranty do your umbrellas and outdoor furniture have?

What warranty do your umbrellas and outdoor furniture have?

Foris Hortus umbrellas and outdoor furniture carry a structural warranty covering the frame, crank or hydraulic mechanism, and canopy against manufacturing defects.

What the warranty covers

  • Aluminum and steel frames against breakage and welding defects.
  • Crank, pulley, and hydraulic tilt mechanisms against failure in normal use.
  • Canopy fabric against premature fading and seam failure from material defects.

How claims work

  • Share your order number and photos; we confirm the cause within two working days.
  • Spare parts ship from stock; common parts are fulfilled within the quoted lead time.
  • Commercial and coastal sites follow the same process with defined coverage terms.
Keep your order number and a short install photo; it speeds up any warranty claim.